Palm Coast (386) 246-8805

St. Augustine (904) 429-3823

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We love our patients — and we want them to love the care they receive!

Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers , and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting , making our patients happy is what we’re here for. See what they have to say about our practice!

David Ponce

Read about David Ponce’s journey to better hearing with First Coast Hearing’s team here.

Bart Tilton, roofing contractor

Bart Tilton states, “I love my little hearing aids,” I probably have better hearing now than I had when I was a youngster. I hadn’t heard crickets for years, but I’m hearing them now. And last week, while I was sitting with my mom on the porch, I heard the whirr of a hummingbird’s wings over by the birdfeeder. I can’t say enough about these instruments or about the service and back-up First Coast Hearing Clinic provides for them.”

Frank Shipman

“I’ve worn hearing aids on and of for about 50 years. Most of my hearing aids produced an annoying whistling sounds when anything got close to my ears. When it was time to replace my old instruments, I followed the recommendation to consult Jay Underwood, and I’m glad I did! He has an office in Palm Coast and he fit me with my first digital hearing instruments. They’ve given me the best hearing correction I’ve ever had!” Frank continues, “I no longer have to remove the instruments to use the phone, and when I change listening environments my instrument adjusts to the change automatically. On top of that, Mr. Underwood provides all adjustments, maintenance, and battery changes, so this instrument is practically worry free. Mr. Underwood had provided me with the first instrument that makes me thoroughly satisfied and confident in my hearing correction.”

Sal Ferreri

“I worked with the same hearing specialists for thirty years back in Connecticut and I was very pleased with that relationship. We were like family, and I knew they had my best interests in mind. When I moved to Florida in 2004, I wasn’t sure I’d find another hearing specialist who would make me feel as comfortable as that.” Sal says fortunately he discovered First Coast Hearing Clinic close to his home: “I stopped in and met Jay Underwood and his assistant, Melanee. Jay is very personable and takes time to listen to every one of his patients and Melanee always makes people feel right at home. I was immediately comfortable with them, and was happy to learn that modern technology could offer and even better hearing correction than I already had. Sal notes, “And Jay provides regular, maintenance and batteries, so I don’t have to worry about that. Everything at First Coast Hearing is working out very nicely.”

Jim Davis

“I’m hearing better than I’ve heard in years! All the sounds most people take for granted like birdsong, animals moving outside, even some speech sounds, are things I couldn’t hear before I had these hearing aids. I missed out on a lot of socializing, too, because I had a hard time using the telephone or hearing conversations in a restaurant. Jay Underwood has gone far beyond what would normally be expected in trying to make me a happy, satisfied patient,” assures Jim. “Because the care and attention he and his staff provided me, I plan to continue with First Coast Hearing Clinic and I’ve already sent a couple of people from my church to him. The service and instruments Hay and his staff provide are top quality.”